THOUGHTS

Don't do anything negative over email. If you have something critical to say, pick up the phone or say it face to face. Email strips tone, strips context, strips humanity. The words sit there forever, re-read in the worst possible voice. A two-minute conversation resolves what a twenty-email thread never will. Written negativity compounds. Spoken words can be softened, clarified, walked back in real time. The convenience of email is exactly what makes it dangerous for hard conversations — it lets you hide behind a screen while lobbing grenades into someone's inbox.